References

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Air41 GmbH

FlyAir41.de: Book airline tickets via one-click payment

Customer

AIR41 GmbH

Cooperation

On the online platform flyair41.de, air41 handles the sale of remaining seats and additional services on behalf of airlines. Secupay ensures secure and convenient credit card payments.

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The challenge

The Berlin-based IT service provider Air41 supports small and medium-sized airlines and tour operators throughout Europe with efficient solutions for the digital sale of tickets and services. On the online platform flyair41.de, end customers can book flights and additional services directly. For this, the company needs a secure, international payment option. Customers who book repeatedly via the platform should also be able to complete the purchase conveniently with as little input as possible. Easy reversal of booking payments was also a key requirement of the travel provider.

The solution and cooperation

secupay handles the PSD2-compliant processing of credit card payments for AIR41 in accordance with the Payment Card Industry's international standards for data security (PCI-DSS standards). Via the secuconnect interface, an ID with structured payment data is generated and assigned to the customer when the first credit card payment is made. For subsequent purchases, customers are recognized and can complete the booking without re-entering their payment data via one-click payment. The amount due is usually debited from the account and transferred to the respective airline only after the service has been rendered. If a booked service cannot be used, e.g. due to a flight cancellation, AIR41 initiates the cancellation via the secuOffice web portal. secupay then pays out the credits automatically.

"In international air traffic, efficiency and precision are what count. Thanks to its secure and customer-friendly payment solution for air travellers, Secupay supports us in offering our medium-sized customers from the travel industry perfect digital service for more sales – a win-win-win situation." Marcos Rossello, Managing Director, Air41 GmbH

Website: flyair41.de

About AIR41 GmbH

For more than ten years, Air41 has been supporting small and medium-sized airlines and tour operators with efficient software solutions, consulting and charter sales services. In addition to the booking platform flyair41.de for direct sales to end customers, the IT service provider offers, for example, tools for planning flights, personnel capacities or on-board services and supports the operation of its own booking engines.

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