Do you have questions about the SocialCard?
secupay AG acts solely as the technical service provider for the SocialCard. We kindly ask for your understanding that we do not offer customer support and cannot provide any information regarding card usage, balances, or administration.
To help you quickly reach the right contact person, please refer to the following detail:
Assistance and contact for cardholders
Für Nutzer der SocialCard oder verwaltende Stellen
If you have questions about:
- how to use your SocialCard
- your card balance
- loss or blocking of the card
- the app (e.g. resetting your password, retrieving your PIN, etc.)
please contact our official partner directly: www.socialcard.de.There you will find all relevant information as well as a contact option specifically for cardholders. Alternatively, you can reach customer service by phone at +49 30 166387260.
Contact point for administrative and project questions
For authorities and institutions
For inquiries regarding:
- Card distribution
- Administration and billing
- Project coordination
our project partner Nortal will be happy to assist you.
Thank you for your understanding!
