MOTO: How to accept email and telephone orders securely
secupay offers a secure payment solution for "card-not-present transactions", i.e. payments where payment card details are transmitted by the customer by telephone or email and not entered in person or online: such so-called "MOTO transactions" (mail order/telephone order) can be submitted easily via a virtual terminal. Submission via an API interface is also possible.
Your advantages with secupay:
- Legally compliant solution for MOTO transactions
- Suitable for payments and reservations
- No installation, internet access is all you need
- Real-time authorization of all transactions
- Please note that MOTO payments are subject to a higher risk of fraud and chargebacks. In the event of a fraudulent order or a disputed transaction, the merchant is usually fully liable and must bear the chargeback fees. To accept payments without chargeback risk, secupay offers the Paymentlink.
MOTO payments are that simple
A customer provides you with their card details by telephone, letter or e-mail.
The payment transaction is processed and authorized in real time.
All MOTO transactions, including details, can be viewed in secuOffice.
Two options
Submission of MOTO transactions
To submit a payment or reservation, enter the payer and card details, amount and purpose in the input mask in the secuOffice web portal. All transactions can be tracked with status, canceled, refunded or captured.
Alternatively, the MOTO transaction can be submitted via the secuconnect API. secupay is happy to provide an appropriate integration guide for this. All transaction data and actions that are available in secuOffice can also be queried via the API.
The alternative: payments with Paymentlink
With the payment link, secupay offers an option to accept payments securely and conveniently online - with your customers' preferred payment methods and secured by strong customer authentication. Payment links can be created in the secuOffice web portal or via API.
Knowledge
Interview with expert H.P. Weber about the secupay product Paymentlink. If cc payments or deposits are handled by phone or email, this can quickly become a major annoyance for the merchant. Why?
By offering relevant payment methods, online shops can increase conversions. A successful online shop includes the right payment options.
Use secupay's payment link for legally compliant payment via payment link with your customers' desired payment methods and without chargeback risk.
